As Product Manager, I helped define and refine Ooosch+ across the subscription journey, member benefits, competition participation, and the Back Office rules behind them.
The work spanned the full paid-membership experience, from choosing a plan to using benefits, entering competitions, and managing changes over time.
I worked on the path from proposition and paywall to Pro, Platinum, or Elite membership with Monthly and Annual billing. That path included onboarding, renewals and Payment Retry, cancellation and re-subscription, upgrades, downgrades, and refunds.
My participation work covered entitlements, Auto-Entry assignment and allocation, visibility, history and tracking, and competition and bundle logic. The wider member experience included cashback, XP and leaderboard progression, Daily Spin and Streaks, rewards, QR-verified partner discounts, exclusive giveaways, and Ooosch Points in account.
I defined and refined product behavior through UX and design review, user flows, user stories and acceptance criteria. I resolved edge cases and technical gaps, specified Back Office requirements, aligned with development, and validated changes during delivery.
A development board showing subscription-related work moving through implementation. It demonstrates delivery context, not authorship of every visible item.
The paywall and plan choice had to explain what a member would receive across tiers and billing periods.
Entries, rewards, cashback, XP, and discounts had to follow the member’s current access and participation state.
Renewals, plan changes, and cancellations can intersect with live competitions and benefits already granted.
A failed renewal can leave purchased tickets live. Payment Retry pauses new Auto-Entries and Daily Rewards; Semi-Active allows tracking those tickets until they finish.
ContributionClarified renewal-state behavior
Ticket prices change; the accepted ticket count does not. A fixed tier-and-draw entitlement remains in the Offer Version while € value is shown as a current estimate.
ContributionClarified ticket entitlement and offer-version rules
Max Tickets and Coming Soon do not block eligible Auto-Entries. Assignments remain subject to competition eligibility and the draw cutoff.
ContributionStructured Auto-Entry eligibility and assignment rules
Draw timing and the paid period determine when upgrades add entries; downgrades and Annual-to-higher-tier Monthly changes wait for period end.
